{"id":11068,"date":"2022-07-24T20:40:32","date_gmt":"2022-07-24T20:40:32","guid":{"rendered":"https:\/\/helpermover.com\/?page_id=3"},"modified":"2024-08-02T10:58:46","modified_gmt":"2024-08-02T14:58:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/helpermover.com\/b\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\r\n

HelperMover Privacy Policy<\/b><\/h1>\r\n

Effective Date: 11\/06\/2022<\/span><\/p>\r\n

Last Updated Date: 08\/01\/2024<\/span><\/p>\r\n

This Privacy Policy is incorporated by reference into the HelperMover, Llc. End User License Agreement and Terms of Use (the \u201cEULA\u201d).\u00a0 The term \u201cHelperMover,\u201d \u201cwe,\u201d and \u201cus\u201d include HelperMover, Llc. and our affiliates and subsidiaries.\u00a0 The Privacy Policy explains how HelperMover may:<\/span><\/p>\r\n

    \r\n
  • collect,<\/span><\/li>\r\n
  • use, and<\/span><\/li>\r\n
  • disclose<\/span><\/li>\r\n<\/ul>\r\n

    information we obtain through the Service.\u00a0 All other terms not defined herein will have the meanings set forth in the EULA.<\/span><\/p>\r\n

    \u201cPersonal Information\u201d means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as name, address, email address, or phone number.\u00a0 We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.<\/span><\/p>\r\n

    The Service Collects Your Information<\/span><\/p>\r\n\r\n\r\n\r\n
    \r\n

    We collect Personal Information when you:<\/span><\/p>\r\n

      \r\n
    • register to use the Service;<\/span><\/li>\r\n
    • use the Service; and<\/span><\/li>\r\n
    • communicate with us.<\/span><\/li>\r\n<\/ul>\r\n

      We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Service.<\/span><\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n

      Personal Information Collection.\u00a0 You must register to use the Service.\u00a0 To register, you may need to provide Personal Information. If you are a Customer, you must provide your name, phone number, and email. If you are a Delivery Professional, you must provide your name, email address, phone number, postal address, and date of birth. We also collect non-Personal Information if you are a Delivery Professional, such as information about your vehicle. You may also provide other optional information.<\/span><\/p>\r\n

      Background Checks.\u00a0 When you register as a Delivery Professional, you will have to provide your social security number and driver\u2019s license number to our third-party service provider Checkr.<\/span><\/p>\r\n

      Making and Receiving Payments.\u00a0 When you make or receive payments through the Service, you may need to provide Personal Information to our third-party service providers, such as your credit card or bank account number.<\/span><\/p>\r\n

      Customer Support.\u00a0 We may collect Personal Information through your communications with our customer-support team.<\/span><\/p>\r\n

      Location Information from Your Mobile Device.\u00a0 We may collect and store your location information if you enable your mobile device to send it to us.\u00a0 Collection of this information may improve the provision of the Service.<\/span><\/p>\r\n

      Cookies, Automatic Data Collection, and Related Technologies.\u00a0 The Service collects and stores information that is generated automatically as you use it, including your preferences and anonymous usage statistics.<\/span><\/p>\r\n

      When you visit the Service, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology.\u00a0 Cookies are small text files placed in visitors\u2019 computer browsers to store their preferences.\u00a0 Most browsers allow you to block and delete cookies.\u00a0 However, if you do that, the Service may not work properly.<\/span><\/p>\r\n

      By using the Service, you are authorizing us to gather, parse, and retain data related to the provision of the Service.<\/span><\/p>\r\n

      How HelperMover Uses Your Information<\/span><\/p>\r\n\r\n\r\n\r\n
      \r\n

      We use Personal Information to<\/span><\/p>\r\n

        \r\n
      • facilitate and improve our services; and<\/span><\/li>\r\n
      • communicate with you.<\/span><\/li>\r\n<\/ul>\r\n

        We may use aggregate information for any purpose, including marketing purposes.<\/span><\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n

        Internal and Service-Related Usage.\u00a0 We use information, including Personal Information, for internal and service-related purposes only and may provide it to third parties to allow us to facilitate the Service.\u00a0 We may use and retain any data we collect to provide and improve our services.<\/span><\/p>\r\n

        Communications.\u00a0 We may send emails and sms\/texts to the email address and phone number you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance. We may also send you mobile text messages if you provide your mobile phone number or push notifications if you enable us to do so.\u00a0 Examples of these messages include: (1) welcome and engagement messages; (2) a text message to enable you to verify your telephone number; (3) service-related messages such as notifications, confirmations, updates, and security alerts; and (4) promotional messages. By providing your mobile phone number to HelperMover, you consent to receive text messages from HelperMover to the such mobile phone number.<\/span><\/p>\r\n

        Marketing.\u00a0 We may use information, including Personal Information, to facilitate the transmittal of information that may be useful, relevant, valuable, or otherwise of interest to you.<\/span><\/p>\r\n

        Aggregate Data.\u00a0 We may anonymize and aggregate data collected through the Service and use it for any purpose.<\/span><\/p>\r\n

        HelperMover May Disclose Your Information<\/span><\/p>\r\n\r\n\r\n\r\n
        \r\n

        We may share your information:<\/span><\/p>\r\n

          \r\n
        • with your Delivery Professional-Provider or Customer (as applicable);<\/span><\/li>\r\n
        • with our third-party service providers;<\/span><\/li>\r\n
        • to comply with legal obligations;<\/span><\/li>\r\n
        • to protect and defend our rights and property; and<\/span><\/li>\r\n
        • with your permission.<\/span><\/li>\r\n<\/ul>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n

          Facilitating Projects-Tasks.\u00a0 In order to facilitate Projects-Tasks, we must provide the Delivery Professional-Provider with some of a Customer\u2019s Personal Information, including name, phone number, and address.\u00a0 Customers will receive a Delivery Professional\u2019s-Providers name and phone number.<\/span><\/p>\r\n

          We Use Vendors and Service Providers.\u00a0 We may share any information we receive with vendors and service providers retained in connection with the provision of the Service.<\/span><\/p>\r\n

          Social Networking and Other Websites.\u00a0 The Service may allow you to share information, including Personal Information, with social networking websites, such as Facebook.\u00a0 We do not share your Personal Information with them unless you direct the Service to share it.\u00a0 Their use of the information will be governed by their privacy policies, and you may be able to modify your privacy settings on their websites.<\/span><\/p>\r\n

          Marketing. We may allow access to other data collected by the Service to facilitate the transmittal of information that may be useful, relevant, valuable, or otherwise of interest to you.<\/span><\/p>\r\n

          As Required By Law and Similar Disclosures.\u00a0 We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to comply with law enforcement requests and legal processes, such as a court order or subpoena; respond to your requests; or protect yours\u2019, ours\u2019 or others\u2019 rights, property, or safety.<\/span><\/p>\r\n

          Merger, Sale, or Other Asset Transfers.\u00a0 If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and\/or contract.\u00a0 The use of your Personal Information following any of the foregoing events should be governed by the provisions of this Privacy Policy in effect at the time such Personal Information was collected.<\/span><\/p>\r\n

          We may also disclose your Personal Information with your permission.<\/span><\/p>\r\n

          Security of Your Information<\/span><\/p>\r\n

          We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.\u00a0 Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.\u00a0 We do not accept liability for unintentional disclosure.<\/span><\/p>\r\n

          By using the Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service.\u00a0 If we learn of a security system breach, we may attempt to notify you electronically by posting a notice on the Service or sending an e-mail to you.\u00a0 You may have a legal right to receive this notice in writing.\u00a0 To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at help@HelperMover.com.<\/span><\/p>\r\n

          Children\u2019s Privacy<\/span><\/p>\r\n\r\n\r\n\r\n
          We do not knowingly collect information from children under 13 and we do not want it.\u00a0 We will take steps to delete it if we learn we have collected it.<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n

          We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the Service is directed to children under the age of 13.\u00a0 If you learn that your child has provided us with Personal Information without your consent, you may alert us at help@HelperMover.com.\u00a0 If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child\u2019s account.<\/span><\/p>\r\n

          International Users<\/span><\/p>\r\n\r\n\r\n\r\n
          By using the Service, you will transfer data to the United States.<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n

          By choosing to visit the Service or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of California and the adjudication of any disputes arising in connection with HelperMover or the Service will be in accordance with the EULA.<\/span><\/p>\r\n

          If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Policy.<\/span><\/p>\r\n

          UPDATE YOUR INFORMATION OR POSE A QUESTION OR SUGGESTION<\/span><\/p>\r\n

          If you would like to update or correct any information that you have provided to us through your use of the Service or otherwise, or if you have suggestions for improving this Privacy Policy, please send an e-mail to customerservice@HelperMover.co.<\/span><\/p>\r\n

          CHANGES TO OUR PRIVACY POLICY AND PRACTICES<\/span><\/p>\r\n\r\n\r\n\r\n
          We may revise this Privacy Policy, so review it periodically.<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n

          Posting of Revised Privacy Policy.\u00a0 We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted.\u00a0 If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.<\/span><\/p>\r\n

          New Uses of Personal Information.\u00a0 From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy.\u00a0 If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.<\/span><\/p>\r\n

          CALIFORNIA RESIDENTS: YOUR CALIFORNIA PRIVACY RIGHTS<\/span><\/p>\r\n

          Under the California Consumer Privacy Act of 2018 (\u201cCCPA\u201c), California residents have certain rights regarding HelperMover\u2019s collection, use, and sharing of their personal information.<\/span><\/p>\r\n

          HelperMover does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt out of the such sale as required by law. Similarly, we do not offer financial incentives associated with our collection, use, or disclosure of your personal information.<\/span><\/p>\r\n

          HelperMover collects various categories of personal information when you use the Service, including identifiers, commercial information, the Internet or other electronic network or device activity information, geolocation data, and professional information. A more detailed description of the information HelperMover collects and how we use it is provided above. This webpage also describes the categories of third parties with whom we share personal information, and what information may be shared under different circumstances.<\/span><\/p>\r\n

          If you are a resident of California, you have the right to request to know what personal information has been collected about you and to access that information. You also have the right to request the deletion of your personal information, though exceptions under the CCPA may allow HelperMover to retain and use certain personal information notwithstanding your deletion request. You can access your data at any time by signing into your HelperMover account.\u00a0 You may also send your request using our contact us page. You can also call the number below. Please include \u201cCCPA Data Request\u201d in the Subject line of the contact form. We will not discriminate against you for exercising your rights under the CCPA. An agent may submit a request on your behalf, but you must verify that your agent is authorized to do so. Agents should send requests via the contact us page. Please include \u201cCCPA Data Request\u201d in the Subject line of the contact form, indicate that you are an agent in the Description, and let us know who you are representing in the Description.<\/span><\/p>\r\n

          Separate from the CCPA, California\u2019s Shine the Light law gives California residents the right to ask companies what personal information they share with third parties for those third parties’ direct marketing purposes. We do not disclose your personal information to third parties for the purpose of directly marketing their goods or services to you unless you request such disclosure. If you have any questions regarding this policy or would like to change your preferences, you may contact us at the address listed above.<\/span><\/p>\r\n

          Contact Information<\/span><\/p>\r\n

          HelperMover, Llc.<\/span><\/p>\r\n

          P.O Box 609114<\/span><\/p>\r\n

          Orlando Fl 32860<\/span><\/p>\r\n

          407-777-4649<\/span><\/p>\r\n

          help@HelperMover.com<\/span><\/p>\r\n

           <\/p>\r\n

           <\/p>\r\n

          [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text woodmart_inline=”no” text_larger=”no”]<\/p>\r\n

          Who we are<\/h2>\r\n

          Our website address is: https:\/\/helpermover.com.<\/p>\r\n\r\n\r\n\r\n

          Comments<\/h2>\r\n

          When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection.<\/p>\r\n

          \r\n\r\nAn anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\r\n\r\n\r\n\r\n

          Media<\/h2>\r\n

          If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\r\n\r\n\r\n\r\n

          Cookies<\/h2>\r\n

          If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\r\n

          \r\n\r\nIf you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\r\n

          \r\n\r\nWhen you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\r\n

          \r\n\r\nIf you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\r\n\r\n\r\n\r\n

          Embedded content from other websites<\/h2>\r\n

          \u00a0<\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\r\n

          \r\n\r\nThese websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\r\n\r\n\r\n\r\n

          Who do we share your data with<\/h2>\r\n

          If you request a password reset, your IP address will be included in the reset email.<\/p>\r\n\r\n\r\n\r\n

          How long do we retain your data?<\/h2>\r\n

          If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\r\n

          \r\n\r\nFor users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\r\n\r\n\r\n\r\n

          What rights do you have over your data?<\/h2>\r\n

          If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\r\n\r\n\r\n\r\n

          Where your data is sent<\/h2>\r\n

          \r\n\r\nVisitor comments may be checked through an automated spam detection service.<\/p>\r\n

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